This is a product designed to help you lose weight; if you are not satisfied with your results and want a refund, you need to pay attention. In order for your full refund to be processed, the product must arrive at our service facilities within sixty ( 60) days from original purchase date. Failure to include all bottles purchased, whether empty, full or partially filled (including any “bonus”, “free” or “gift” bottles), or failure to clearly write your order details as specified above, to A member of our fulfillment center team can read and clearly attribute your return will result in our inability to refund you. You pay for return shipping. Once our distribution center receives your package and provides us with the correct information, you will receive a refund. Your refund will be credited back to your bank account and may take 3-5 business days to appear on your statement depending on the speed of your processing bank.